Frequently Asked Questions
If I am insured, can I be seen at your clinics?
Absolutely! South Central Primary Care Center offers the same services to Insured, under-insured and uninsured patients. We accept Medicare, Medicaid and most major Private Insurance Plans. Any co-pays due are required at the time of service. A Sliding Fee Scale is available for all patients whom qualify based on Federal Poverty Guidelines that are issued yearly.
If I am self-pay/uninsured, can I be seen at your clinics?
Yes. South Central Primary Care Center offers a Sliding Fee Scale for all patients who are qualified under the Federal Poverty Guidelines that are issued yearly. In order to qualify, one needs to complete the Sliding Fee Scale Application and return with proof of income, address and picture identification. Discounts are based on the number of people in the household and total household income. No one is denied service due to inability to pay.
Who owns the health center?
South Central Primary Care Center is independently owned facility that is governed by a Board of Directors. Therefore, services we provide are determined by the community and not a corporate entity.
How do I find out about my labs and xray results?
Our staff will call you within a week of receiving the reports with the results. Please make sure we have good contact information for you. If your lab results are critical you will be called back immediately upon receipt.
How quickly will my telephone call be responded to?
Telephone calls will be responded by the staff within 24 hours with exception of the sick calls.
What is your financial policy?
Co-pays are due at the time of the visit. If you have an outstanding balance, contact our billing office to setup a payment plan at 229-468-9166.